🎙️ Exciting News! New Podcast Episode Alert! 🎉 I am thrilled to announce the release of our latest podcast episode, filled with incredible insights and inspiring stories. In this episode, I had the privilege of chatting with two phenomenal...
You can change your thinking to create better results. Is it possible to change our results just by changing our thinking? The short answer is yes! Here’s the long answer… (and there’s an even longer one which I’m happy to send you, see below):...
“If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.”― Jeff Bezos There are countless ways to promote yourself or your business online. However, you can’t...
“Social media waits for no-one.”― Aaron Lee Executives are often more visible both in real life and in the online space, with both their personal and professional profiles often viewed (and scrutinized). As company leaders, executives should represent their company...
We know what it’s like to experience great service. For me, it determines whether I’ll come back for more. It can make or break a business, especially if you’ve had a hard time gaining and retaining customers. Poor or unresponsive service can turn away even the...
Standing out from the crowd is essential when competing in the business world. However, when trying to differentiate their company, entrepreneurs can sometimes make serious mistakes if they don’t have a clear strategy in place. In trying to make their business or...
The business world is constantly changing based on emerging technologies and market demands. Jobs that didn’t exist just a decade or two ago, like social media manager and app developer, are now leading career paths. This year, we can anticipate even more shifts in...
The other day I was at home, on the phone, when my daughter walked in. I heard her come in and said to the caller, “hold on a sec.” I then went to greet her at the door.When I returned to my conversation, the caller asked me who it was that I said hello to...
One thing I hear over and over again from people is… My manager / boss / leader / stakeholder is quick to point out mistakes but when it comes to noticing and commenting on the good that I do, they just don’t notice. They take it for...
RECENT PODCAST EPISODES