The most important leadership habit is theoretically a simple one. It’s listening. And by listening, I mean really listening. Not listening while checking your email listening while looking at your phone listening while thinking about what you’re going to say next...
I have an unusual source of inspiration these days – It’s Masterchef Israel. You may think it’s a cooking show but actually it’s a show about communication and human insight. Masterchef Israel has been running for 9 season with 4 hosts, each of them a talented...
The most important quality for managers is being a good coach. What does this mean? Early in my career as a coach, when I told people what I do, they immediately made a connection to sports coaching and asked me what sport I coach. There is an important link between...
I often ask the CEOs I work with, what keeps you up at night? 4 out of 5 times, I get an answer that goes something like this: It’s the people. The people issues drain me. If I could just get on with my job and everybody would just get on with their job, it would be...
“Authenticity is the daily practice of letting go of who we think we’re supposed to be and embracing who we are.” – Brene Brown I have a warrior in me… and I believe in a just world. The combination of these 2 things can be fiery because when I come across...
I was struck by the story of the cargo ship getting stuck in the Suez Canal last week, causing a backlog of about 450 ships, waiting to cross. It also translated into a cost of billions of dollars in delays to trades and efforts to turn it around. How do you...
Every so often I scan my bookshelf and pick up a book I haven’t read in a while. This week my eyes landed on the book by Oprah Winfrey, “What I know for sure”. In the intro she describes one time she was at a loss for words when she was interviewed by Gene...
“We’re not in the coffee business, serving people. We’re in the people business, serving coffee.” Howard Behar, Starbucks This is one of my favourite quotes and it comes from Starbucks. The Starbucks culture is all about people, providing a neighborhood meeting place...
“The way to get started is to quit talking and begin doing.” – Walt Disney Decision making is key to great leadership. We don’t always have all the information we need to make the best decisions. The way to move forward is to be proactive about sourcing various...
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