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Master your mindset, inspire your team, elevate your business.
We always give you something to think about and apply to become an even better leader
Surprise and delight
We know what it’s like to experience great service. For me, it determines whether I’ll come back for more. It can make or break a business, especially if you've had a hard time gaining and retaining customers. Poor or unresponsive service can turn...
Keeping in touch with your team
As your company grows, it becomes even more important (and more challenging) to keep the culture going and relationships between managers and their teams strong. In these difficult times, it becomes a key area of focus for leaders. Though...
Leaders: Put Your Own Oxygen Mask On First
No one really knows how to navigate their way through these times of change and challenge. As a leader, you’re faced with people looking to you for answers. A question that’s coming up often in my client coaching conversations and is top of mind...
The Leader you want to be
We talk a lot about goals, vision, strategy and action plans and those are certainly important. But what if we pause for a moment from all that doing and ask ourselves, “Who is the leader I want to be?” Create a picture of your best version as a...
The best advice I ever ignored
Whether you ask for it or not, the people in your life are likely full of advice on various life and career situations. Sometimes these words of wisdom can be invaluable and help you reach new heights. Other times, they can turn you down the wrong...
Get comfortable with not having all the answers
As a leader, your job is to guide and inspire your team. Your staff may often turn to you for insights—but leaders aren't perfect. You won't always have the answer to every question or problem, and that's OK. However, it can be difficult to accept...