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Master your mindset, inspire your team, elevate your business.
We always give you something to think about and apply to become an even better leader
EP 3 – Panic Doing In Crisis
In crisis we find ourselves often moving between two extreme states - either super-busy, panic-doing or mental and emotional exhaustion, flatlining. You need to ask yourself: “What do I need right now?” and then see how you can give yourself this...
EP 2 – Communicating in Crisis
Communication is one of the most important things to think about while you’re steering your business through a crisis. Silence makes people nervous and uncertain. And as a leader, you don’t want your people scared. Lead with confidence, keep...
EP 1 – Put Your Oxygen Mask On First
Welcome to the first episode of Leadership Live podcast with Daphna Horowitz. The instructions are clear - put your own oxygen mask on first before you take care of those around you. Is it selfish? No. In order to be your best and help others, you...
Surprise and delight
We know what it’s like to experience great service. For me, it determines whether I’ll come back for more. It can make or break a business, especially if you've had a hard time gaining and retaining customers. Poor or unresponsive service can turn...
Keeping in touch with your team
As your company grows, it becomes even more important (and more challenging) to keep the culture going and relationships between managers and their teams strong. In these difficult times, it becomes a key area of focus for leaders. Though...
Leaders: Put Your Own Oxygen Mask On First
No one really knows how to navigate their way through these times of change and challenge. As a leader, you’re faced with people looking to you for answers. A question that’s coming up often in my client coaching conversations and is top of mind...