Here’s a question that comes up from time to time: What do I do if my employee starts crying? The person who cries also finds it difficult to manage their response and they often ask, “how can I express difficult emotions without getting tearful?”...
A heartwarming post caught my eye on LinkedIn yesterday. It’s a great reminder that we’re all human and I wanted to share it with you today. CEO, Dr. Jerry Gule, shared that while on a business trip, he took the opportunity (‘short left’ – I love...
We want to avoid this… And that’s why I’m passionate about working with purpose-driven CEOs who care about more than just their bottom line. They want to know that their work and their business make an impact beyond...
The most important leadership habit is theoretically a simple one. It’s listening. And by listening, I mean really listening. Not listening while checking your email listening while looking at your phone listening while thinking about what you’re going to say next...
I have an unusual source of inspiration these days – It’s Masterchef Israel. You may think it’s a cooking show but actually it’s a show about communication and human insight. Masterchef Israel has been running for 9 season with 4 hosts, each of them a talented...
The most important quality for managers is being a good coach. What does this mean? Early in my career as a coach, when I told people what I do, they immediately made a connection to sports coaching and asked me what sport I coach. There is an important link between...
“We’re not in the coffee business, serving people. We’re in the people business, serving coffee.” Howard Behar, Starbucks This is one of my favourite quotes and it comes from Starbucks. The Starbucks culture is all about people, providing a neighborhood meeting place...
Moving from old-fashioned alarm clocks to our smartphones (and the clock radio before that) has brought with it the concept of the snooze button.That dreaded snooze button makes procrastination just a little easier. A survey conducted by OnePoll in 2020 shows...
“Courage is not the absence of fear.It is feeling the fear and doing it anyway.”― TJ Hoisington I’m sure you’ve heard the saying – life happens while you’re busy planning. We can try to prepare for various eventualities but in truth, we can...
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