The most important quality for managers is being a good coach. What does this mean? Early in my career as a coach, when I told people what I do, they immediately made a connection to sports coaching and asked me what sport I coach. There is an important link between...
“We’re not in the coffee business, serving people. We’re in the people business, serving coffee.” Howard Behar, Starbucks This is one of my favourite quotes and it comes from Starbucks. The Starbucks culture is all about people, providing a neighborhood meeting place...
Moving from old-fashioned alarm clocks to our smartphones (and the clock radio before that) has brought with it the concept of the snooze button.That dreaded snooze button makes procrastination just a little easier. A survey conducted by OnePoll in 2020 shows...
“Courage is not the absence of fear.It is feeling the fear and doing it anyway.”― TJ Hoisington I’m sure you’ve heard the saying – life happens while you’re busy planning. We can try to prepare for various eventualities but in truth, we can...
“Always remember that the main thing is to make the main thing the main thing.” – Brendon Burchard This quote struck me. The way I see it, there are 2 parts to it: Part 1: Figuring out – what is your main thing? Part 2: Making sure that you...
The Story of Mark, our Expert-Leader Mark* is a super-intelligent, exceptional performer. He’s highly valued at work for his knowledge, expertise and commitment. Mark is an actuary. He’s the go-to person for any advice on actuarial matters. People joke that they...
I’m inspired… I’ve just returned from a Mom-Daughter trip to Lyon, France, where we saw Ed Sheeran in concert. The concert went way beyond a show… It turned into an experience. I felt like I had gone through a journey from watching a show to...
I decided to set myself a challenge: write 7 blog articles in 7 days. One per day. The reason for this challenge was to get myself going with writing again. Writing is something I love doing, I have ideas for blog pieces running around in my head every day and yet,...
Do you have goals that just seem too big to achieve and every time you start working on them, you give up before making any real progress? Try the 10% rule of thumb – instead of going for the massive goal, ask yourself what do I need to do to achieve 10% of it...
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