Right now is the peak time for the Perseid meteor showers in the Northern Hemisphere. It’s spectacular to watch shooting stars across the night sky. So we decided to go on a road trip. My husband and I, equipped with mattresses, coffee and blankets, found a remote...
“Always stay true to yourself and never let what somebody else says distract you from your goals.” Michelle Obama Michelle Obama launched a podcast the week before I launched mine. So that must be a good sign! And, there’s more I’d like to...
“The way we get started is to quit talking and begin doing” – Walt Disney Increasing productivity is stressful. It seems like the more productive we want to become, the more stuff we add to our to-do list which increases stress levels. Can we be more...
“If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.”― Jeff Bezos There are countless ways to promote yourself or your business online. However, you can’t...
“Social media waits for no-one.”― Aaron Lee Executives are often more visible both in real life and in the online space, with both their personal and professional profiles often viewed (and scrutinized). As company leaders, executives should represent their company...
“Courage is not the absence of fear.It is feeling the fear and doing it anyway.”― TJ Hoisington I’m sure you’ve heard the saying – life happens while you’re busy planning. We can try to prepare for various eventualities but in truth, we can...
I think we’re all feeling the strangeness of our times and I can see that this generates different responses for different people. I’ve been reflecting on the last 4 months since lockdowns, restrictions, masks and social distancing became our way of life and I...
We know what it’s like to experience great service. For me, it determines whether I’ll come back for more. It can make or break a business, especially if you’ve had a hard time gaining and retaining customers. Poor or unresponsive service can turn away even the...
As your company grows, it becomes even more important (and more challenging) to keep the culture going and relationships between managers and their teams strong. In these difficult times, it becomes a key area of focus for leaders. Though one-on-one meetings with each...
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